Do you accept international orders?

Yes, we accept international orders on a limited, case by case basis. Due to increased processing costs and the potential for fraud, we reserve the right to refuse to ship our products to any country or territory outside of the US. Customs and import taxes are the sole responsibility of the customer.

How fast do you process international orders?

Our service time is a high priority for us. Typically in stock items for domestic orders will ship within 1-4 business days. Our business days are Monday thru Friday except on National holidays. International customers will normally be contacted within that same time frame with shipping information.

What are the international shipping rates?

Additional shipping charges will apply to our base rates as displayed in our cart. We will obtain a shipping quote and contact you via email for your approval.

What form of payment do you accept for international orders?

We accept MasterCard, VISA or PayPal payments for international orders. We do not accept checks for international orders. All payments must be in US currency.

What extra costs could be involved for international orders?

Orders that are shipped to countries outside the United States may be subject to import taxes, customs tariffs, and fees levied by the destination country or the shipping company. These charges are the customer's responsibility and will be billed by the delivery company. We have no control over these charges and are unable to estimate them. Tariffs and taxes are neither collected nor included in your price calculation at the time of your order; for an estimate of these fees, which vary by region, please contact the customs office in your area. 

While we cannot predict the costs of any order, this is an example of a recent order going to Ontario, Canada. The order subtotal was approximately $35; shipping quotes ranged from $33 to $42, and the customs fees requested upon delivery were approximately $20. This was for a 4 pound box measuring 12x10x10 inches. 

Please note, if the customer refuses delivery, we cannot refund the shipping costs, and there will be a restocking fee of 25-30% of the order.

Are there any restricted products for export or import?

We are not restricted from exporting any of the products we carry. However, individual countries due to biosecurity concerns, may impose import restrictions on products contained plant materials. It is impossible for us to know of the regulations for every country and therefore it is the responsibility of the customer to be aware of any restrictions imposed by their country. If we are aware of any specific restrictions, we will advise you prior to filling your order.


About Super Bird Creations


Bird-Safety is our #1 Goal

Super Bird Creations responsibly sources the materials used in our products to ensure their quality and safety.

Our designs are further evaluated for any potential risks and field tested by our own precious flock.

As with kids, no toy is 100% safe for all birds. Use common sense and supervise your bird when you first give him a new toy and always be sure to purchase toys that are properly sized for your bird.

Avian Vet Approved

Avian Vet Approved

Super Bird Creations bird toys are recognized by avian experts as some of the safest available on the market.

We take great pride in our 30+ year track history of creating safe enrichment for parrots.

Our bird toys are recommended, distributed, and even purchased by avian vets for their own birds!


We Love to Make Birds Happy!

Our primary desire is to enrich the lives of pet birds by designing "Playthings with a Purpose". As such, we offer a variety of products to address the hardwired instinctual needs of captive birds to chew, forage and preen.

A diverse selection of stimulating colors, textures, shapes, and moveable parts is incorporated into our designs to make them of maximum interest to birds and their owners.


About Super Bird Creations

Super Bird Creations, inspired by a lifelong love of pet birds, was founded in 1992 with the goal of creating safe, fun, and stimulating toys for pet birds.

Since its inception, Super Bird Creations has grown to be one of the largest and most respected manufacturers of bird toys in the U.S.

Making this possible is a dedicated workforce of over 40 employees based in beautiful Colorado. Our formula for success has been simple, an unwavering commitment to quality, innovative design, and integrity.

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