How fast do you process orders?

Our service time is a high priority for us. If we are able, we will ship your order the same day we get it. Typically, in stock items for domestic orders will be processed within 2-4 business days. Our business days are Monday thru Friday except on national holidays.

For international orders our processing time may be slightly longer due to the extra time it takes to obtain competitive shipping quotes and communicate your delivery options. We always attempt to find the best rates for our international customers. More often than not, delivery via the USPS is the least expensive option. Please note that we only charge our actual shipping costs and DO NOT add any handling charges when shipping to our customers.

What are the shipping rates for the contiguous U.S?

Flat rate shipping applies to ground shipments only within the contiguous U.S. The shipping charge is based on the dollar value of your order after discounts. For flat rate shipping we will choose the carrier by which your order will be shipped.

Merchandise AmountADD
0 to $69.98$7.99
$69.99 and upFREE

Your shipping and handling charges (and any applicable taxes) will be displayed during checkout. Shipping rates and policies are subject to change without notice.

Do you offer Expedited Shipping?

Yes, arrangements for expedited shipping can be made at an additional charge. Charges will be calculated by the carrier based on a combination of factors including package size, weight and shipping location. If you require expedited shipping service please place this request in the order comment section and email or call our office to confirm your request.

What are the shipping rates for Alaska, Hawaii, Puerto Rico and other U.S. Territories?

For orders shipped to Alaska, Hawaii, Puerto Rico and other U.S. Territories we will provide the shipment options for either USPS Priority Mail or FedEx. Charges will be calculated by the carrier based on a combination of factors including package size, weight and shipping location. Once your order is packed we will determine the carrier rates and contact you for approval.

What are the international shipping rates?

Additional shipping charges will apply to our base rates as displayed in our cart. We will obtain a shipping quote and contact you via email for your approval. For more information on international ordering please follow the link in our footer.

How long will it take to get my order?

Delivery times can vary depending on the chosen carrier. Typically, orders under two pounds ship via USPS and heavier orders ship via Fed Ex Ground. For free or flat rate shipping we will choose the carrier by which your order will be shipped.

USPS and FedEx ground deliveries are made Monday through Saturday.

The image map below illustrates the delivery times when we ship from our location in Colorado using via FedEx Ground.

What if there are issues with my order?

When you receive your order, please check it for accuracy. If there are any discrepancies, let us know as soon as possible. We want your experience to be a positive one. We might not be "perfect" from time to time but if we make a mistake we will always make it right!

If there is a delay in receiving your order, or your order has not been received in a timely manner, please contact us within three weeks of our ship date. This allows us to work with the carrier as efficiently as possible to locate your order.

About Super Bird Creations


Bird-Safety is our #1 Goal

Super Bird Creations responsibly sources the materials used in our products to ensure their quality and safety.

Our designs are further evaluated for any potential risks and field tested by our own precious flock.

As with kids, no toy is 100% safe for all birds. Use common sense and supervise your bird when you first give him a new toy and always be sure to purchase toys that are properly sized for your bird.

Avian Vet Approved

Avian Vet Approved

Super Bird Creations bird toys are recognized by avian experts as some of the safest available on the market.

We take great pride in our 30+ year track history of creating safe enrichment for parrots.

Our bird toys are recommended, distributed, and even purchased by avian vets for their own birds!


We Love to Make Birds Happy!

Our primary desire is to enrich the lives of pet birds by designing "Playthings with a Purpose". As such, we offer a variety of products to address the hardwired instinctual needs of captive birds to chew, forage and preen.

A diverse selection of stimulating colors, textures, shapes, and moveable parts is incorporated into our designs to make them of maximum interest to birds and their owners.


About Super Bird Creations

Super Bird Creations, inspired by a lifelong love of pet birds, was founded in 1992 with the goal of creating safe, fun, and stimulating toys for pet birds.

Since its inception, Super Bird Creations has grown to be one of the largest and most respected manufacturers of bird toys in the U.S.

Making this possible is a dedicated workforce of over 40 employees based in beautiful Colorado. Our formula for success has been simple, an unwavering commitment to quality, innovative design, and integrity.

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